Privacy Policy
Last updated: 2026-02-28
SLARelay is operated by Forge Labs Automation. This policy explains what we collect, why we collect it, and how we protect mobile and personal information.
Information we collect
- Contact details you submit (name, email, and mobile number).
- Service request details needed to qualify and route your inquiry.
- Operational communication events (for example, SMS delivery status).
How we use information
- Respond to your inquiry and requested follow-up.
- Schedule consultations, reminders, and service updates.
- Operate, secure, and improve message delivery workflows.
SMS and mobile information
Mobile information is used only for requested communications. We do not sell mobile information or SMS opt-in data to third parties. Reply STOP to opt out and HELP for help.
For full SMS consent terms, see /sms-consent.
Data sharing
We share information only with service providers required to operate the platform (for example hosting, communication providers, and CRM systems) under contractual safeguards.
Retention
We retain records only as needed for service delivery, legal obligations, and operational audit controls.
Contact
Questions: support@slarelay.com